FAQ's

Couture Outdoor is based in the USA with headquarters in The Hamptons, NY, Palm Beach / Jupiter, Fl and South Carolina, SC. Our additional focus is on luxe niche territories like Miami, Florida; Manhattan, New York: Arizona, Texas and California across the United States, throughout the Caribbean, Europe and UAE; Couture Outdoor offers an unparalleled presence through supply and manufacturing partners worldwide.

Couture Outdoor offers the most exclusive collection of luxury products and materials over any other. Their understanding of top tier luxury, customization of world leading materials and private label co-op branding for specified projects give them a reach that surpasses all others.

Couture Outdoor approaches exterior living as an architectural extension of the space. Our collections emphasize combined proportional design, structural clarity, for modern elegance, and enduring material performance rather than just trend-driven designs. Couture Outdoor is highly specialized and completely focused on luxury outdoor furniture and custom design services. Our extensive and exclusive collections of globally designed luxury outdoor products through its global supply and manufacturing network, and the company's representation of many (over 50) international outdoor furniture makers.

Our niche bespoke design is specialized for large scale specialty projects. Clients include the Youtube headquarters, One Work Space, worldwide hotel chains for pool areas, restaurants, spas and rooftops. Using the best materials from Grade A teak, premium powder coated aluminum, 316 marine grade stainless steel for oceanfront properties, yachts and cruiseships with the world’s leading fabrics and materials of Italian rope, European Sunbrella, Maria Flora, Ferrari Batyline, COM and Quickdry foam.

Couture Outdoor works with award winning AIA architects, developers and designers for luxury homes, contract, commercial and hospitality projects such as resort hotels, beach clubs, golf clubs, spas, cruise lines, mega and super yachts as a bespoke resource for high net-worth discerning individuals.

Couture Outdoor is a premier luxury outdoor furniture and lifestyle brand specializing in high-end furnishings, accessories, and design solutions for residential, hospitality, and commercial outdoor spaces. We curate collections from the world's leading outdoor design factories alongside our own exclusive offerings , all united by an uncompromising standard of quality, durability, and aesthetic excellence.

Our clientele includes interior designers, architects, landscape architects, hospitality developers, resort and hotel brands, and discerning residential clients who seek the finest in outdoor living. We work on projects of all scales , from private estates and penthouse terraces to five-star resort pools and boutique hotel outdoor venues.

Our collections encompass the full scope vs spectrum of outdoor living: dining sets, lounge and seating collections, sectionals, daybeds, sun loungers, umbrellas and shade systems, fire features, outdoor lighting, rugs and textiles, decorative accessories, and custom upholstered pieces. We also offer full outdoor kitchen and cabinetry solutions for select projects.

Absolutely. A significant portion of our business is dedicated to the hospitality and commercial sector. We understand the demands of high-traffic, outdoor environments , our commercial-grade offerings are specified, engineered, and warranted for contract use. Our team has extensive experience supporting FF&E purchasing for hotels, resorts, restaurants, spas, and multi-family residential developments.

Yes. Many of our collections offer extensive customization options , including frame finishes, fabric selections from premium performance textile libraries, cushion configurations, and modular layout options. Custom lead times and minimum order quantities may apply. Our design team will guide you through all available options during your consultation.

Yes. We specialize in curating collections engineered for coastal climates , resistant to salt air, UV exposure, moisture, and high humidity. Our team can identify the best solutions for any coastal environment, from covered lanais to open beachfront settings.

Orders can be initiated by contacting us through our email (info@coutureoutdoor.com) with details, location, timeline, scope of work, and any rendering. For trade and hospitality projects, we recommend beginning with a consultation to ensure proper product specification, lead time planning, and pricing structure.

Couture Outdoor works directly with developers and hospitality groups to coordinate volume orders, custom configurations, and delivery logistics for large-scale installations worldwide.

Couture Outdoor leverages approximately 50 global manufacturing partners to fulfill custom-made design and orders that ship directly to customers internationally.

Expect concierge service, professional and courteous follow through by experienced trusted advisors who will assist you with your vision, design and procurement order fulfillment. If you are a designer, architect, or hospitality professional, Couture Outdoor can function as your team designer and work with you on making your dream outdoor space a reality.

Couture Outdoor prides itself on the exclusivity of its lines. From the custom outdoor kitchens that are unsurpassed by any other, shade systems, planters, accessories, furniture, picnic tables, extendable dining, customization options, virtually no other can match our unique options.

Lead times vary by product, and customization level. In-stock items may ship within one to two weeks. Custom or made-to-order pieces typically carry lead times of eight to fourteen weeks, depending on the manufacturer. We provide detailed lead time estimates at the time of order confirmation and communicate any updates proactively.

Yes. White-glove delivery, including inside delivery, placement, assembly, and debris removal, is available for most product categories and geographic areas. This service is highly recommended for large or fragile pieces and for hospitality and commercial project deliveries. Fees and availability are confirmed at the time of order.

Yes. We have experience coordinating international shipping and freight forwarding for project clients. Please contact our team early in the specification process to allow adequate time for freight planning, customs documentation, and delivery coordination.

We take great care in packaging and logistics, but in the rare event of transit damage, we ask that you document any damage upon delivery and notify us within 48 hours. Our team will coordinate with the manufacturer or carrier to resolve the issue through repair, replacement, or credit as warranted.

Warranty coverage varies by product category. Most of our curated collections carry manufacturer warranties ranging from one to five years on frames, finishes, and structural components, with varying coverage for fabrics and upholstery. Full warranty terms are provided with each order. Our team is happy to clarify warranty specifics for any product during the selection process.

Proper care significantly extends the life and beauty of your outdoor furniture. General recommendations include: covering or storing pieces during extended periods of inclement weather or off-season; cleaning frames and textiles with mild soap and water; using manufacturer-recommended products for specific finishes; and ensuring proper drainage for cushions and upholstery. We provide care and maintenance guidelines with all orders and are available to answer product-specific questions at any time.

We invite you to reach out for a complimentary consultation. Whether you are specifying a single statement piece or furnishing an entire resort property, our team is ready to guide you. Contact us by email (info@coutureoutdoor.com), or through the inquiry form on our website. We look forward to exploring the possibilities with you.